Terms

Terms of Service.


What We Charge.

Contact Us For Rates

The artists hands at work with your vision. Contact us for Rates


How We Bill.

BILLING OPTIONS.

Projects larger than (20) twenty hours will be subject to a contract agreement.

Projects more or less than (3) three hours, will be grouped and totaled into our standard two-week billing cycles.

Retainer services available for prepaid production time by the week, month, or year.
See Retainer Options.

We believe in total transparency and delivery of the highest quality end product. We treat all projects with the same care and regard. No time will be spent on a project without the complete approval and request of our clientele.

We don’t like surprises when it comes to costs or project delivery.
All work is discussed in precise detail prior to commencement.


What Services We Bill For.

SCHEDULE OF FEES.

Fees for Creative Services shall be based on actual accrued time in accordance with our standard hourly rate schedule.

REIMBURSABLE EXPENSES:
Mileage; printing; postage; freight and shipping costs;
outsourced photography; parking and tolls; and other job related costs.

INVOICES FOR CREATIVE SERVICES:
Checks shall be made payable to: DIGUISEPPI STUDIOS
Invoices are due upon receipt and may be subject to a 5% services charge per month on any outstanding balance.

DEPOSITS:
Are non-refundable and will be required prior to the commencement of any creative or creative related services. The sum will be determined by the scope of work for each individual project. The retainer will be credited against the final invoice for the project.

OUR DEFINITION OF ‘CREATIVE SERVICES’.
The following are typical services and tasks rendered during any creative project. We track our time spent, down to the nearest quarter-hour increment, and will accompany any and all billed tasks with detailed descriptions and dated correspondence that goes with any given work rendered.

PROJECT MANAGEMENT & CORRESPONDENCE TIME:
Time spent art directing and or corresponding, in person, on phone, or via email.

DESIGN & PRODUCTION TIME:
Time spent designing, conceptualizing, researching, and editing digital renderings and graphics.

PROGRAMMING & DEVELOPMENT TIME:
Time spent authoring, editing, and publishing code and interacting with hosting providers.

VIDEOGRAPHY TIME:
Time spent capturing and editing video, onsite location time, studio time, and post-production.

PHOTOGRAPHY TIME:
Time spent capturing and editing photography, onsite location time, studio time, and post-production.

COPYWRITING TIME:
Time spent researching and scripting custom language or editing existing language.

HAND-RENDERED ILLUSTRATION TIME:
Time spent illustrating, drawing, painting, color rendering, and editing—both digitally and using traditional mediums.

TRAVEL TIME:
Time spent traveling to and from any location related to a given project.

TO ACCEPT AND AGREE TO THESE TERMS OF SERVICE.
Please Send Written Approval, Click Here.


OUR BASIC TERMS OF SERVICE.

• Per-hour projects (tasks under twenty hours) are calculated in minimum increments of quarter hours.

• Per-hour maintenance and small projects are invoiced on two-week billing cycles.

• A 5% late fee will be applied per month on any invoice unpaid longer than 30 days from task or project completion.

• All invoices are DUE UPON RECEIPT, no print ready or web ready files will be released prior to payment agreement.

• A 50% non-refundable deposit is required for all “Per Project” work with the remaining 50% due prior to release of final print ready or web ready artwork.

THE QUOTE-TO-BUSINESS PROCESS.

When you hire our team, you hire consultant master designers. We’re on staff all the time to address any need that arises—from fifteen minutes to fifteen years of steady work production. We’re in business to connect and support the area’s business community. We are seeking long-term relationships based on total transparency and collaborative communication. We’ve grown exponentially each year in business because of hard work, careful craft, and the support of our ever-growing universe of clientele.

We pride ourselves on providing the highest level of service when set to task on any endeavor.

Some of the most typical projects we churn out include the following:
Business front websites, design, graphics, programming, and publishing.
Logo marks, business cards, stationary, postcards, direct mailers, shirt graphics, vehicle decals.
Advertisements, photography production and editing, billboards and building signage.

We look forward to creating with you.

If you’re ready to go, please read the list below to understand the basics steps of a project quote.

1. Define the project substrate, scale, production processes, and available resources.

2. Define the deadlines and milestones.

3. Detail estimated time to task ratios, ballpark the total costs from all vendors, offer flat rate retainers, or ongoing payment agreements.

4. Determine a budget range, what you can spend, really, and what you are trying to get done.

5. Provide clients with a detailed quote describing the entire project with entire costs attributed (including deposit amounts, fee schedules and deadline/milestone requirements).

6. Receive client approval or request amendments.

7. Synchronize contract documents with signatures.

Andy DiGuiseppiTerms